Services

Professional Restringing Services

Strings sometimes break. Guitar strings trap dirt, sweat and oil. The strings will sound dull, and there can be rust. The old string will stretch, making it go out of tune and most likely break.

SERVICE LABOUR

Basic Restring and Clean: $25.00

• What’s Included: Complete extraction of old strings, surface wipe-down of the body and headstock, installing new strings, and tuning to pitch.)

Acoustic Service Options:

The Acoustic Standard Package | $40.00

• (Breakdown: $25.00 Labour + Strings $15.00)

• Strings: D’Addario EJ 16 Phosphor Bronze Acoustic

• (12- 53 Light)

• Best For: Traditional, organic acoustic warmth and standard balanced tone.

Premium Long life Upgrade | $53.00

• (Breakdown: $25.00 Labour + Strings $28.00)

• Strings: Elixir Acoustic Phosphor Bronze NANOWEB Technology ‍ ‍

• Best For: Players looking for a slick feel and strings that last 3-5 x longer against rust.

Electric Services Options:

The Electric Slinky Standard Package | $40.00

• (Breakdown: $25.00 Labour + Strings $15.00)

• Strings: Erine Ball Regular Slinky (Super 9s or 10s Regular ) Custom Gauge -Nickel Strings

• Best For: Balance tension and classic rock/ pop bite.

Others

• XL D’Addario Nickel Wound EXL120-3D ( (9‘s)

• D’Addario Nickel Wound EXL110-3D (10‘s)

The Hands-On Restringing Process

We don’t just swap strings - every guitar that hits our bench undergoes a meticulous preservation process to ensure it plays at its absolute best.

• 1-Instrument Evaluation: We inspect the bridge pins, tuning machines, and nuts, slots for any structural issues or hidden points.

• 2- Controlled De - Stringing: Safe extraction of old, oxidized strings to prevent sudden neck tension shifts.

• 3- Surface Detail and Wipe-Down: A deep surface clean of the body, neck, back, and headstock face to remove dust, oil, and sweat residue before new strings go on.

• 4- Precision Winding: Strings are anchored and wound with perfect, uniform wraps around the tuning posts to maximize tuning stability and eliminate slipping.

• 5- Strobe Tuning to Pitch: Tuned precisely using a professional - grade workshop strobe tuner, with a manual string stretch to ensure it holds tune right. With new strings, it could take a few stretches and more time to take effect.

Maintenance / Deluxe Polishing

The ultimate deep detailing and fret preservation service. Perfect for instruments that look dull, feel scratchy when bending strings, or have been sitting in a case or basement for months.

SERVICE LABOUR

Maintenance and Deluxe Polish | $35.00| Plus string cost!

Strings included for Acoustic: D’Addario EJ16 Phosphor Bronze ( 12-53 light gauge) @ $15.00 - Premium Elixir Phosphor Bronze Nanoweb @ $28.00

Strings included for Electric: Erine Ball Slinky ( Super 9s or Regular 10s) @ %15.00

• Old String Extraction: Removing the old strings followed by tightening of all headstock tuning machines and loosening hardware.

• Multi-Stage Micro-Mesh Fret Polishing: We mask off your fretboard and micro-polish your frets wire through a four-stage grid sequence (1000 - 3600 - 6000 - 12000 grit). This eradicates oxidation, smooths out rough file marks, and brings the frets to a high-end mirror shine for effortless string bending.

• Wood Fretboard Cleaning: A deep wiping and wash of the surface using Ronsonol to get all the grime, sweat, and oils off the surface.

• Music Nomad Premium Condition: Application of Music Nomad's petroleum-free formulation to deeply hydrate the fretboard, restoring its rich natural colour and protecting it from dry wood cracks.

• Full Body Instrument Micro -Polish: Complete exterior clean and polish of the body and headstock face using premium detailing clothes to lift smudges and restore finish depth.

• Fresh String Installation and Tuning: Precision installation of your fresh strings with a manual stretch and set to pitch.

Bring your own strings?

If you have a specific brand of strings you love, feel free to bring them along to your appointment! You will only be charged our flat-rate labour of $35.00.

Guitar Setup

Guitars require adjustments to maintain proper playability and performance. Recommended every 6 months to eliminate fret buzz, correct high action, improve intonation, and maximize overall playability

Acoustic Setup Packages

Acoustic Standard Setup | $70.00

• Breakdown: $55.00 Labour plus $15.00 strings.

• Strings included: D’Addario EJ16 Phosphor Bronze ( 12-53 light gauge)

Premium Long-Life Acoustic Setup | $88..00

• Breakdown: $60.00 Labour plus $28.00 strings

Strings included: Elixir Phosphor Bronze Nanoweb

Electric Setup Packages

• Breakdown: $55.00 Labour plus $15.00 strings.

• Strings included: Erine Ball Slinky ( Super 9s or Regular 10s.

Our 8-Point Calibration Includes:

• Clean and Polish: the fretboard deep -cleaned of grime, hydrated with oils, and body polished,

• Hardware: Check hardware tuning pegs and all screws to make sure everything is tight.

• ‍Fresh String Installation: Old strings removed, and a completely fresh set of your chosen strings installed and tuned to pitch.

• Trust Rod Adjustment: Adjusting the neck relief at the 7th fret to get perfect tension using gauges to eliminate straight neck buzzing.

• 12-Fret String Action: Precision measurement of string height at the 12th fret. Action is adjusted at the bridge to match your preferred playing.

• String Action at the Nut: Nut slots depth may be too high or low, adjusting to a precise target clearance tolerance using gauges and files.

• Pickup Height (Electric): Pickup heights are adjusted to optimal distances from the strings for better balance, volume between the neck and bridge pickups, and to maximize your guitar’s natural tone.

Intonation Calibration: Bridge saddle lengths are micro-adjusted until open notes match the fretted 12th-fret notes, ensuring your guitar stays flawlessly in tune all the way up the neck.

Bring your own strings?

If you have a specific brand of strings you love, feel free to bring them along to your appointment! You will only be charged our flat-rate labour of $60.00.

NOTE:

Locking Tremolo Guitar Setup: extra cost (Adjust tremolo bridge setting to player’s feel).

‍SPOT FRET LEVEL, CROWN & POLISH

• Total Package Price: $105.00 CAD (Acoustic or Electric)

  • Breakdown: $90.00 Labor + $15.00 Standard Strings Included

What is a Spot Level?

Guitars don't always need a full fretboard overhaul. Often, a single fret unseats slightly due to weather changes or a specific spot wears down from playing open chords. This causes a localized buzz or a "dead note" on just one or two specific frets.

A Spot Level is a targeted correction. We isolate and level only the problem frets with precision gauges, reshape them to clear the notes, and polish them to a mirror finish. It fixes your buzzing issue quickly without the cost of a full fretboard level.

• Best For: Guitars that play beautifully everywhere except for two or three localized "dead notes" or specific buzzing spots (frets)

• What’s Included:

  • Isolation and precision levelling of problem frets using precision fret-rockers.

  • Custom crowning to restore the perfect rounded peak on the wire.

  • A 4-stage mirror polish using Micro-Mesh grits up to 12,000 for a glass-smooth feel.

  • A Full 8-Point Setup Calibration to perfectly re-balance the guitar's action.

MASTER FRET LEVEL, CROWN & POLISH

• Total Package Price: $175.00 CAD (Acoustic or Electric)

  • Breakdown: $160.00 Labor + $15.00 Standard Strings Included

What is a Fret Level?

Over time, constant playing wears deep pits into your frets, and weather changes can cause individual frets to pop up. This creates an uneven surface that causes string buzz and dead notes.

A Fret Level completely restores a flat, uniform surface across your neck. We flatten the high spots, reshape the tops into rounded peaks for perfect intonation, and polish them to a mirror shine for butter-smooth string bends.

• Best For: Heavily played guitars with widespread buzzing, flat-topped frets, or deep divots and pitting worn under the strings.

• What’s Included:

  • Complete neck flattening and stabilization under simulated string tension.

  • A precision level pass across all 20–24 frets to ensure a perfectly flat plane.

  • Full hand-crowning to ensure notes ring clear and hold pitch perfectly.

  • Fret-end dressing and beveling to eliminate sharp edges permanently.

  • A 4-stage mirror polish up to 12,000 grit and a Full 8-Point Setup Calibration

COMPLETE WORKSHOP REFRET

Total Package Price: $390.00 CAD (Acoustic or Electric)

• Breakdown: $350.00 Labor + $25.00 Fretwire Material Fee + $15.00 Standard Strings

What is a Refret?

When your fret wire has been levelled too many times, and there isn't enough metal left to dress, the old frets must be replaced. We heat and extract the old wire, true the bare fingerboard radius, and press in brand new fretwire to completely rebuild your instrument's playability from scratch.

• Best For: Well-loved guitars with worn-out, flat, or low frets that can no longer be levelled.

• Fretwire Material Options:

  • Standard Nickel-Silver Wire | +$25.00 (Traditional feel and warm tone)

  • Premium Stainless Steel Wire | +$50.00 (Ultra-durable, never wears out, glass-like bends)

• What’s Included:

  • Controlled heat extraction of all old fret wire.

  • Fingerboard levelling and neck radius truing.

  • Precision installation, trimming, and beveling of your chosen new fretwire.

  • A Master Level, Crown, and 12,000-grit Micro-Mesh polish.

  • A Full 8-Point Setup Calibration (Strings added separately).

NOTE: Add On.

• Stainless Steel Fret added cost.

• Bounded and Maple fretboards may require more attention and cost more.